1. What is Siluni?
Siluni is an online store offering high-quality products such as lawn mowers, pressure washers, vacuum cleaners, coffee machines, tools, and more. Our goal is to provide durable, reliable, and affordable products with excellent customer support.
2. Where do you ship?
We currently ship within the United States only. At this time, we do not offer international shipping.
3. How long does shipping take?
Orders are processed within 1–2 business days. Standard shipping usually takes 4–5 business days depending on your location.
4. Do you offer free shipping?
Yes! All orders come with free shipping within the United States.
5. Can I return a product if I’m not satisfied?
Yes. We offer a 90-day return policy from the date of purchase. Returns are completely free—customers don’t need to pay for return shipping.
6. How do I request a return or refund?
You can contact our support team at support@siluni.com or call us at +1 (325) 296-9638. Our team will provide you with simple instructions to send the product back.
7. What warranty do your products have?
All products come with a 3-year warranty, ensuring peace of mind for our customers.
8. Do you offer wholesale or bulk purchases?
Yes! We do provide wholesale options. Please contact us at support@siluni.com for wholesale inquiries.
9. How can I track my order?
You can easily track your order by visiting our Track Order page and entering your order details. You’ll get real-time updates on your shipment.
10. How can I contact Siluni?
You can reach us anytime via:
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📧 Email: support@siluni.com
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📞 Phone: +1 (325) 296-9638
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🏢 Address: 17 Broome St, New York, NY 10002, United States
11. Is my information secure when shopping on Siluni?
Absolutely. We take customer privacy and security seriously. All payments and data are encrypted and handled securely.
