Effective Date: August 7, 2025

At Siluni, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (www.siluni.com) or interact with us.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

When you use our website, we may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses, payment information.

  • Order Information: Products purchased, order history, transaction details.

  • Technical Data: IP address, browser type, device information, pages visited, and referring websites.

  • Communication Data: Any messages you send us through email or contact forms.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To provide customer support and respond to inquiries

  • To improve website functionality and customer experience

  • To send updates, order confirmations, and promotional emails (only if you opt-in)

  • To comply with legal obligations and prevent fraud

3. How We Protect Your Information

We implement appropriate data collection, storage, and processing practices, along with security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

All sensitive transactions are encrypted using SSL (Secure Socket Layer) technology, and we do not store full credit card numbers on our servers.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share limited information with:

  • Payment processors (e.g., Stripe, PayPal) to complete transactions

  • Shipping partners (e.g., USPS, UPS, FedEx) to deliver orders

  • Trusted service providers to help operate our website or manage communications (under confidentiality agreements)

  • Legal authorities, if required by law or to protect our rights

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Track visitor behavior

  • Personalize content and ads

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of the site may not function properly if you disable them.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and review the personal data we hold about you

  • Correct inaccuracies in your personal information

  • Request deletion of your data

  • Opt-out of marketing communications at any time

To make any of these requests, please contact us at support@siluni.com.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age. If you believe a child has submitted information to us, please contact us immediately.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the new version on our website with the revised date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

  • Email: support@siluni.com

  • Phone: +1 (325) 296-9638

  • Address: 17 Broome St, New York, NY 10002, United States